Privacy Policy
At Hähnchenzeit GmbH, located at 15 Bahnhofstraße, Cologne, North Rhine-Westphalia, 50667, Germany, we are committed to protecting the privacy and security of the personal data we process. This policy explains how we collect, use, and protect your personal information when you use our site or services.
Data We Collect
We collect various types of personal information in connection with your use of our site or services. This includes information you provide directly to us, such as your name, contact details (like address and phone number), and payment information when you place an order. We may also collect information about your interactions with our online platform, including order history and browsing activity on our site. Technical data, such as IP addresses and browser type, may also be collected automatically when you visit our site.
How We Use Your Data
We use your personal data to provide our services, process and fulfill your orders for grilled chicken, fried chicken, chicken combos, side dishes, and beverages, manage deliveries and take-away services, and handle payments. We also use your data to communicate with you about your orders, respond to your inquiries, and improve our products and services. We may also use your data for internal business purposes such as data analysis, identifying usage trends, and marketing, where permitted by law and your preferences.
Legal Basis for Processing
Our processing of your personal data is based on legal grounds as required by the General Data Protection Regulation (GDPR). This includes processing necessary for the performance of a contract with you (e.g., processing your order), compliance with a legal obligation (e.g., for tax purposes), our legitimate interests (e.g., improving our services, preventing fraud, marketing unless consent is required), or your consent (e.g., for certain types of marketing communications).
Sharing Your Data
We may share your personal data with third parties who provide services on our behalf, such as payment processors, delivery services, and IT support providers. These third parties are required to protect your data and use it only for the purposes for which it was provided. We may also disclose your data if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our customers or others. We do not sell your personal data to third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Rights
Under GDPR, you have certain rights regarding your personal data. These include the right to access your personal data, request rectification of inaccurate data, request erasure of your data, restrict the processing of your data, object to processing based on legitimate interests, and the right to data portability. If processing is based on your consent, you have the right to withdraw your consent at any time. To exercise these rights, please contact us using the address provided below. You also have the right to lodge a complaint with a supervisory authority.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Cookies and Similar Technologies
Our site may use cookies and similar technologies to enhance your user experience, analyze site usage, and for marketing purposes. For more detailed information about how we use these technologies, please refer to our separate Cookie Policy, if available.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and we encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, you can contact us by mail at:
Hähnchenzeit GmbH
15 Bahnhofstraße
Cologne, North Rhine-Westphalia, 50667
Germany